FAQ

Can it filter seawater?​

Yes, we offer specialized seawater treatment systems. First, confirm the TDS value of your water source: systems for TDS above 10,000 ppm are designed specifically for seawater purification.​

Does it include a water softening function?​

Reverse osmosis (RO) systems can be integrated with a water softener. The softening system is fully compatible and can be connected seamlessly.​

Does it have UV sterilization? Can UV function be added?​

The standard model does not include UV sterilization by default, but it can be installed as an optional add-on. UV modules are mounted at the water outlet, with an additional cost of $50.​

Does it have chlorine filtration?​

Yes, the equipment is equipped with an activated carbon filtration system that effectively adsorbs chlorine and chloramine from water.​

How to use the water purifier?​

The purifier is delivered as a finished product. Simply connect it to the water source and power supply after receiving it—we provide a detailed user manual.​

Are installation manuals and video tutorials available?​

Yes, both a printed installation manual and video tutorials are provided for free.​

What is the hourly water production capacity?​

We offer multiple specifications to meet different needs:​
250L/hour​
500L/hour​
1 ton/hour to 5 tons/hour​
Custom capacities are available upon request.​

What is the warranty period? How to maintain the equipment?​

Warranty period: 1 year (for main components).​
Maintenance requirements: Regular replacement of filters based on water quality and usage volume.​

How often should internal filters be replaced?​

PP cotton filter: Every 3 months.​
Quartz sand & activated carbon filters: Every 6 months.​
RO membrane: Approximately every 2 years (replacement time varies by water quality and usage).​

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We will tailor a highly efficient water purification solution for you, comprehensively improving water safety and system reliability while optimizing costs, helping you achieve safer and more economical water quality management.